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Real-Time Conversational Intelligence for Exceptional Customer Experiences
Problem Statement
Product Knowledge Gap
25% increase in renewal riskMissing Customer Context
54% drop in CSATInconsistent Team Performance
15% Missed Opportunity in UpsellHow it Works
Key Features
• Personalized Dashboard: Snapshot of meetings, trends, and tasks.
• Effortless Prep: Auto-generated agendas with past insights.
• Instant Readiness: Fully prepared in minutes with real-time updates.
• In-Call Assistance: Real-time product answers at your fingertips
• Sentiment Analysis: Live insights for better outcomes
• Call Guidance: Adjust your approach instantly for maximum impact
• Instant Insights & Next Steps: Clear meeting summaries with auto-generated tasks for seamless follow-through.
• Proactive Risk Detection: Uncover early signs of customer churn before it's too late.
• Knowledge Building: Capture common questions and answers to strengthen your team's expertise.
Testimonials
You have found a white space that none of the companies have. What a simple & easy solution that holds so much value!
I wish there was a package of things I could put inside my CSMs head. You make that possible!
This is really impressive and it is a perfect solution for our partner play.